Cancellation & refund policy

30% prepayment: cancellation at least 24 hours before the pick-up time — 100% of the prepayment is refunded to your card; cancellation less than 24 hours before or a no-show — the prepayment is not refunded (it covers the driver's trip).

Full payment by card: cancellation at least 24 hours before the pick-up time — 100% refund; later cancellation or a no-show — no refund.

If the trip is cancelled through our fault — 100% refund.

Refunds reach your card within 5–10 business days (depending on your bank).

The remaining 70% is paid to the driver in cash (USD/AZN/EUR) or by card.

To cancel, message us on WhatsApp +994 50 503 30 05 or email 4ttransfer@gmail.com and quote your booking number.